Cookie Policy

Cookie Policy
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Cookie Policy – Supportive Counselling Ltd
This Cookie Policy explains how Supportive Counselling Ltd (“we”, “our”, “us”) uses cookies and similar technologies on our website.
By continuing to use our website, you agree to the use of cookies described in this policy.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites function properly, improve user experience, and provide anonymised analytics.
Cookies cannot be used to identify you personally.
2. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the website to function. They enable:
- Security features
- Basic site navigation
- Cookie consent preferences
You cannot disable these cookies.
Performance & Analytics Cookies
These cookies help us understand how visitors use our website, such as:
- Pages visited
- Time spent on the site
- Browser and device type
We use anonymised analytics tools. No personal data is collected.
Functionality Cookies
These cookies allow the website to remember your preferences, such as:
- Form inputs
- Display settings
Third‑Party Cookies
Some third‑party services may set cookies, such as:
- Embedded maps
- Embedded videos
- Website security tools
- Analytics providers
These providers have their own privacy and cookie policies.
3. Managing Cookies
You can control or delete cookies through your browser settings.
You can:
- Block all cookies
- Block third‑party cookies
- Delete existing cookies
- Set your browser to notify you before cookies are placed
Please note: disabling cookies may affect website functionality.
4. Changes to This Cookie Policy
We may update this Cookie Policy from time to time. The latest version will always be available on our website.
Last updated: April 2026
Support that feels steady, safe and grounded
Neuro-affirming, trauma-informed approach
Highly qualified team sharing the same values and expertise
Registered members of professional bodies with strict qualification and ethical requirements
Fully qualified and insured
Enhanced DBS checked
ICO registered
Large team of counsellors & psychotherapists working with children, adults, couples & familes
Client-led therapy, no fixed model or pressure with a choice of face-to-face, online or telephone therapy
Specialist training in trauma, sleep difficulties, abuse & CBT
Lived experienced shaping our approach
How it works
Counselling in York & the UK that helps you move forward
In 3 simple steps
Your First Session
A calm, introductory chat to understand what you need and ask any questions. There’s no expectation to commit; it’s just space to see if this feels right. You decide the next step.
Your First Session
A calm, steady first meeting where you can share what’s been going on at a pace that feels manageable. You don’t need to prepare anything; we simply begin where you are.
Ongoing Support
Regular sessions shaped around your needs, communication style and pace, guided by you at all times. Support can be in York, online or by telephone, adjusting as things change.
Types Of Sessions
Telephone Counselling
Allows you to talk from a private space that feels comfortable. This option works well if you prefer not to be on camera or if you find it easier to speak without being seen. All sessions remain confidential and secure. We offer telephone counselling throughout the UK; however, please enquire if you are based overseas.
Online Counselling
Takes place via Google Meet, a secure and encrypted platform. You simply need a quiet, private space for your session. Online therapy allows us to see each other and makes it easy for us to share resources, diagrams, or techniques during the session. This service is available across the UK; however, please enquire for overseas availability.
Face-to-face Counselling
We offer face‑to‑face sessions in our welcoming office in central York, just a short walk from the city centre. The building dates back to the 1800s and includes beautiful original features, such as a gold spindle staircase. When you arrive, a friendly receptionist will greet you, and you’ll find a waiting area, toilet facilities, and free water dispensers.
Book a Free Consultation
Finding the right therapist matters; feeling genuinely understood matters even more.
Whether you’re looking for a therapist near me in York or support from anywhere in the UK, we offer steady, affirming help.
Take the first step and get in touch for a free, no-obligation initial conversation.
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