Online Counselling

Rain - Supportive Counselling Kat Scurr Counselling & Psychotherapy in York Face‑to‑Face & Online - Towerhouse Fishergate York

Online Counselling

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Support from home in a way that feels comfortable

Sometimes travelling to a session isn’t possible, practical or comfortable. Online counselling offers a gentle, flexible way to access support from anywhere in the UK. You can talk, pause, reflect or communicate in the way that feels most natural, all from a space that already feels familiar and safe.

What online counselling is

Online counselling is simply therapy delivered through a secure video link or audio call. You can choose whether to have your camera on or off, and you can switch between the two whenever you need to. The support is the same as meeting in person, with the added comfort of being in your own environment.

Why people choose online counselling

A format that fits around your life!

People choose online counselling for many different reasons. Some prefer the familiarity of home, especially if they find new environments overwhelming or unpredictable. Others appreciate not having to travel, or the flexibility to fit sessions around work, school or caring responsibilities. For many, it simply feels easier to talk when they’re in a space that already feels calming and safe.

Online counselling is often a good starting point if you want to ease into therapy gently, without the intensity of being in a room with someone straight away.

 
Online counselling session with Kat Scurr supporting a client through therapy on a video call Tower House Business Centre Fishergate, York YO10 4UA
Online Counselling - Headphone Camera

A neuro‑inclusive, low‑pressure approach

Online counselling works particularly well for neurodivergent clients. You don’t have to mask, perform or communicate in a particular way. You can take breaks, move around, stim, fidget, doodle or sit quietly while you think. If slower conversation, written communication or extra processing time helps, we adapt the session to suit you.

The aim is to create a predictable, low‑demand environment where you can be yourself.

What online counselling can help with

Online sessions can help with many experiences, including anxiety, low mood, burnout, overwhelm, trauma, grief, identity changes, neurodivergent‑related challenges, relationship stress and emotional regulation. For most people, online counselling is just as effective as meeting in person. What matters most is choosing a format that feels right for you.

How online counselling works in practice

A typical online session begins with gentle check‑ins and unfolds at a pace that feels manageable. You can talk freely, pause, reflect or take time to settle. We might explore patterns, emotions or experiences, or use grounding techniques if things feel overwhelming. You’re welcome to use headphones, blankets, fidgets or anything else that helps you feel comfortable.

There is no right way to be in the session. You can arrive exactly as you are.

Choose the format that feels most comfortable

You can choose video sessions if you prefer a face‑to‑face feel without leaving home. Camera‑off sessions are ideal if video feels distracting or overwhelming. Audio‑only sessions offer a simple, low‑pressure way to talk. Chat‑based sessions can be helpful if you prefer writing or need more time to process before responding.

Each option is shaped around your comfort and your way of communicating.

How to begin online counselling

You don’t need to feel ready or confident to start. You can send a message, ask a question or book an initial session whatever feels easiest. We take things one step at a time.

If you ever need urgent help, please contact emergency services or your local crisis team, as this service cannot provide crisis support.

Support that feels steady, safe and grounded

Neuro-affirming, trauma-informed approach

Highly qualified team sharing the same values and expertise

Registered members of professional bodies with strict qualification and ethical requirements

Fully qualified and insured

Enhanced DBS checked

ICO registered

Children’s counsellors hold specialist qualifications in working with children and adolescents

Client-led therapy, no fixed model or pressure

Specialist training in trauma & sleep difficulties

Lived experienced shaping our approach

How it works

Counselling in York & the UK that helps you move forward

In 3 simple steps

Your First Session

A calm, introductory chat to understand what you need and ask any questions. There’s no expectation to commit; it’s just space to see if this feels right. You decide the next step.

Your First Session

A calm, steady first meeting where you can share what’s been going on at a pace that feels manageable. You don’t need to prepare anything; we simply begin where you are.

Ongoing Support

Regular sessions shaped around your needs, communication style and pace, guided by you at all times. Support can be in York, online or by telephone, adjusting as things change.

Book a Free Consultation

Finding the right therapist matters; feeling genuinely understood matters even more.
Whether you’re looking for a therapist near me in York or support from anywhere in the UK, we offer steady, affirming help.
Take the first step and get in touch for a free, no-obligation initial conversation.

FAQ's

Who is sleep therapy for?

Sleep therapy is helpful for anyone experiencing ongoing difficulties with rest, whether that’s trouble falling asleep, waking frequently, or feeling unrefreshed. People often begin by searching for insomnia treatment, sleep therapists, or a sleep consultant UK when they’re unsure where to turn.

Support may include sleep relaxation strategies, CBT for insomnia treatment, or guidance from a therapist for sleep disorders. These approaches can be especially useful if you’ve already tried self‑help methods or general sleep services without success.

If you’ve been looking for private sleep support, a sleep consultant, or a sleep expert near me, sleep therapy offers a personalised, evidence‑based way to understand your sleep patterns and make meaningful, lasting changes.

What happens in the free consultation chat?

During the free consultation chat, we talk about what has made you consider counselling and what you’re hoping to get from support. This helps us understand whether counselling feels right for you and which approach may suit you best. You’re welcome to ask as many questions as you like, and there’s no pressure to book a session straight away. You can take your time to think things over and decide at your own pace.

Do you offer counselling in York and across the UK?

Yes. We offer face‑to‑face counselling in York city‑centre space, as well as online and telephone support across the UK. People attend from York and nearby areas, including Goole, Harrogate, Malton, Selby, Pocklington, Tadcaster, Leeds and Easingwold, as well as clients from across England, Scotland, Wales and Northern Ireland. Our York location is ground‑floor, accessible and sensory‑considerate.

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